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Terms of service

Terms of Service

Last Updated: 07/11/2025
Effective in: United Kingdom

Welcome to Gym Tiger Limited. By accessing or using our website, mobile apps, or purchasing our products, you agree to comply with these Terms of Service (“Terms”). Please read them carefully.

1. General

  • These Terms govern your use of our website and services, as well as the purchase of our products.

  • By placing an order or using our services, you agree to be bound by these Terms.

  • If you do not agree, please do not use our services or purchase our products.

2. Products and Services

  • We sell health and wellness products, including Shilajit and dietary supplements.

  • Product information, images, and descriptions are provided for informational purposes. We strive for accuracy but do not guarantee that all content is complete, current, or error-free.

  • All products are intended for personal use only.

3. Orders

  • Orders can be placed through our website, Shopify, Amazon, TikTok Shop, or Instagram Shopping.

  • All orders are subject to availability and acceptance. We may refuse or cancel an order for any reason, including stock shortages, errors in pricing, or suspected fraudulent activity.

  • Once your order is confirmed, you will receive an order confirmation email.

4. Pricing and Payment

  • Prices are displayed in GBP (£) and include applicable taxes where required.

  • Payment must be made at the time of order. We accept payments through the platforms where we sell (Shopify, Amazon, TikTok, Instagram) and other available payment methods.

  • All payments are processed securely, but we are not liable for issues caused by your payment provider.

5. Shipping and Delivery

  • Shipping times are estimates and may vary depending on your location, stock availability, or external factors.

  • Risk of loss or damage passes to the customer upon delivery.

6. Returns and Refunds

  • Our Return & Refund Policy applies to all purchases. Please see our Return & Refund Policy for full details.

  • Returns, refunds, and replacements are subject to eligibility criteria outlined in the policy.

7. Health Disclaimer

  • Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

  • Consult a qualified healthcare professional before using any of our products, especially if you are pregnant, nursing, have existing medical conditions, or are taking medication.

8. Intellectual Property

  • All content on our website, including images, text, logos, and product information, is owned by Gym Tiger Limited or licensed to us.

  • You may not copy, reproduce, or distribute any content without written permission.

9. Limitation of Liability

  • To the fullest extent permitted by UK law, Gym Tiger Limited is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • We are not responsible for delays, errors, or damages caused by third-party platforms (Amazon, TikTok, Instagram, Shopify).

10. Privacy

  • Your personal information is handled according to our Privacy Policy, which can be found here.

  • By using our services, you consent to the collection, storage, and use of your personal data as outlined in our Privacy Policy.

11. Governing Law

  • These Terms are governed by the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

  • We may update these Terms at any time. The updated Terms will be effective immediately upon posting on our website.

  • It is your responsibility to review these Terms periodically. Continued use of our services constitutes acceptance of any changes.

13. Contact Information

For questions or concerns regarding these Terms:

Email: support@thegymtiger.com